Full Privacy Policy (Terms & Conditions)

USA Lab (“USA Lab,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with https://www.usalab.com (the “Website”), communicate with us, or use our products and services.

If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided at the end of this document.

Scope of This Policy

This Privacy Policy applies solely to information collected through our online activities, including our Website, digital communications, and related services. It does not apply to information collected offline or through channels not directly linked to this Website unless explicitly stated.

Consent

By accessing or using our Website, submitting information, or communicating with USA Lab, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Company name
Email address
Phone number
Mailing or billing address
Account credentials
Order, payment, and transaction details
Communications sent to us, including emails, messages, and attachments

Account Registration

When you create an account, we may collect contact and business information necessary to manage your account and fulfill orders.

How We Use Your Information

We use collected information to:

Operate, maintain, and improve our Website
Process orders, payments, and shipments
Provide customer service and technical support
Communicate with you regarding orders, services, updates, or promotions
Personalize and enhance user experience
Analyze Website usage and performance
Develop new products, services, and features
Detect, prevent, and mitigate fraud or security risks
Comply with legal and regulatory obligations

Email Communications and Third-Party Sharing

We may share your email address with trusted third-party service providers strictly for purposes such as:

Order processing and fulfillment
Customer communication and support
Website hosting, analytics, or marketing services
Legal compliance and enforcement

These third parties are contractually obligated to maintain appropriate privacy and security standards.

SMS / Text Messaging Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All categories of data exclude text messaging originator opt-in data and consent. SMS consent information will not be shared with any third parties under any circumstances.

Log Files

USA Lab follows standard industry practices by using log files. These files may collect information such as:

Internet Protocol (IP) address
Browser type
Internet Service Provider (ISP)
Date and time stamps
Referring and exit pages
Clickstream data

This information is used for site administration, analytics, and trend analysis and is not linked to personally identifiable information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Improve Website functionality
Analyze traffic and usage patterns
Customize content and advertising

You may control or disable cookies through your browser settings. More information about cookies can be found at:
https://www.termsfeed.com/blog/cookies/

Advertising and Analytics Partners

Third-party advertising or analytics partners may use cookies, JavaScript, or web beacons in their respective services. These technologies allow them to collect information such as IP address to measure campaign performance or personalize advertising.

USA Lab does not control these cookies and recommends reviewing the respective privacy policies of third-party providers for further details.

Third-Party Privacy Policies

This Privacy Policy applies only to USA Lab. We are not responsible for the privacy practices of third-party websites, advertisers, or services linked from our Website. We encourage you to review their privacy policies separately.

Your Privacy Rights

California Consumer Privacy Act (CCPA)

California residents have the right to:

Request disclosure of collected personal data
Request deletion of personal data
Request that personal data not be sold

USA Lab does not sell personal data. Requests may be submitted using the contact information below. We will respond within the legally required timeframe.

General Data Protection Regulation (GDPR)

Users located in the European Economic Area (EEA) have the right to:

Access personal data
Correct inaccurate or incomplete data
Request erasure of data
Restrict or object to processing
Request data portability

Requests will be addressed within one month, as required by law.

Children’s Information

USA Lab does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our Website, please contact us immediately, and we will take prompt action to remove such information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to the Website. Continued use of the Website constitutes acceptance of the updated policy.