Full Terms & Conditions

Welcome to USA Lab (“USA Lab,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://www.usalab.com (the “Site”), as well as any products, services, communications, or interactions we provide.

By accessing or using the Site, placing an order, creating an account, or communicating with us, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Use of the Website

You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Site in any way that violates applicable local, state, national, or international laws or regulations
Engage in conduct that restricts or inhibits anyone else’s use or enjoyment of the Site
Attempt to gain unauthorized access to the Site, user accounts, servers, or systems
Introduce malicious code, viruses, or other harmful technology

We reserve the right to suspend or terminate access for violations of these Terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all content is error-free, complete, or current.

All products are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.

3. Orders and Payments

By placing an order, you agree to provide accurate, complete, and current information. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel orders for reasons including, but not limited to:

Product availability
Pricing or description errors
Suspected fraud or misuse

Prices are listed in U.S. Dollars (USD) unless otherwise stated and may not include taxes, shipping, or handling fees, which will be added at checkout.

4. Shipping and Returns

Shipping times are estimates and may vary due to availability, carrier delays, or other factors beyond our control.

Once an order has been transferred to a carrier, USA Lab is not responsible for delays, loss, or damage caused by the carrier.

Please refer to our Shipping and Returns Policy for additional details.

5. Intellectual Property

All content on the Site—including text, images, logos, graphics, product names, and software—is the property of USA Lab or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without prior written consent from USA Lab.

6. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You agree to notify us immediately of any unauthorized use or security breach.

7. SMS / Text Messaging Terms

By providing your mobile phone number and opting in, you consent to receive SMS and/or MMS text messages from USA Lab related to:

Orders and deliveries
Account activity
Customer support and service notifications
Operational or informational messages
Occasional promotional communications

Message frequency may vary, but you may receive up to 2 messages per week, depending on your interactions with us.

Message and data rates may apply, depending on your mobile carrier and plan.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP, or contact us at:

Email: support@usalab.com
Phone: 734-855-4890

Your consent to receive text messages is not a condition of purchase.

For information about how we collect, use, and protect personal data, please review our Privacy Policy: Privacy Policy

8. Limitation of Liability

To the fullest extent permitted by law, USA Lab disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall USA Lab, its officers, employees, or agents be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site, products, services, or communications.

9. Changes to These Terms

We may update or revise these Terms at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site after changes constitutes acceptance of the revised Terms.

10. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of the State of Michigan, without regard to conflict of law principles.